LifeStraw products have a history of use in some of the harshest conditions around the world, from refugee camps to natural disasters to extreme back-country, our products have to work because lives depend on them. Our testing and transparency is unparalleled and we use the most trusted performance criteria based on protocols established by the World Health Organization, the US EPA, NSF International and the Water Quality Association.
Love the lifestraw products, I have used the lifestraw go drink bottle for years and the pitcher jug, now having a bigger capacity kitchen top unit is amazing! The filtration is the only effective one in its price category and apart from the proper reverse osmosis units of 400-600£. Love this product easy to use and tastes great. A glass version would be perfect to avoid plastic but otherwise its perfect.
we like how much it filters most of the bad stuff.
The membraan filter however should last one year but the last one we had lasted only for two months. After that it just stopped filtering.
I love your products, but I’m really disappointed with your delivery partner. There are always issues with my orders. This time I wasn’t informed about the delivery day or time. The lack of communication is really frustrating.
This company is becoming a huge disappointment. I originally was quite happy with using their home water filters but now the products I need are seemingly always sold out and not being replaced (for example, I have been waiting for the 1 yr replacement filter pack for months). Also, their customer support is non-existent as they only appear to use AI chatbots that simply refer you back to their webpage. Feels like a company in freefall.
This one is as efficient as ever. The other one we changed for the first time and now filters very fast. I will send you a video writing the other review.
What I truly needed was sold out but shipping is so expensive I decided to get extra of these. Just wish they stocked all filters better so customers weren’t stuck spending more money.
I am very satisfied with having purchased these filters from you. They are truly very useful to us. We will definitely come back to you to recommend them once we have used them more.
Thank you very much, and I highly recommend your products!!
Have a lovely day!!
Laura
Deeply dissatisfied with being obliged to use an express delivery option at an exorbitant cost and the product arrived days late anyway. The customer should not be forced into paying for an express delivery option at premium cost and the fact that it took much longer for the product to arrive anyway, means that I should receive a refund for the delivery cost.